Predicting future translations

ABSTRACT

Technology is disclosed for snippet pre-translation and dynamic selection of translation systems. Pre-translation uses snippet attributes such as characteristics of a snippet author, snippet topics, snippet context, expected snippet viewers, etc., to predict how many translation requests for the snippet are likely to be received. An appropriate translator can be dynamically selected to produce a translation of a snippet either as a result of the snippet being selected for pre-translation or from another trigger, such as a user requesting a translation of the snippet. Different translators can generate high quality translations after a period of time or other translators can generate lower quality translations earlier. Dynamic selection of translators involves dynamically selecting machine or human translation, e.g., based on a quality of translation that is desired. Translations can be improved over time by employing better machine or human translators, such as when a snippet is identified as being more popular.

BACKGROUND

The Internet has made it possible for people to connect and shareinformation globally in ways previously undreamt of. Social mediaplatforms, for example, enable people on opposite sides of the world tocollaborate on ideas, discuss current events, or simply share what theyhad for lunch. The amount of content generated through such social mediatechnologies and the load on these systems are staggering. It is commonfor social media providers to operate databases with petabytes of mediaitems, while leading providers are already looking toward technology tohandle exabytes of data. Furthermore, millions of users across the globeenjoy the ability to simultaneously interact with content on socialmedia websites. One popular social media website, for example, has overa billion active users that spend a total of over ten million hours eachmonth interacting with the website. These users can often producehundreds of millions of content posts each day. When users access suchwebsites, the social media website can select content such as otherusers' posts, news feeds, event notifications, and advertisements todisplay to the users.

Despite this complexity, the transition from one page to the next withina social networking website appears simple to end users, and unless thispage retrieval process occurs with no perceptible delays, users may losepatience and simply navigate to a different website. In addition,providing content that users find relevant increases the chances thatusers will interact with those content items and that they will returnto the website in the future. For example, being able provide quick andaccurate translations of content originally written in a differentsource language increases users access to both content and other users,and thus their overall enjoyment of a social media system.

BRIEF DESCRIPTION OF THE DRAWINGS

FIG. 1 is a block diagram illustrating an overview of devices on whichsome implementations of the disclosed technology can operate.

FIG. 2 is a block diagram illustrating an overview of an environment inwhich some implementations of the disclosed technology can operate.

FIG. 3 is a block diagram illustrating components which, in someimplementations, can be used in a system employing the disclosedtechnology.

FIG. 4 is a flow diagram illustrating a process used in someimplementations for selecting snippets to pre-translate.

FIG. 5 is a flow diagram illustrating a process used in someimplementations for computing a pre-translation score for a selectedsnippet.

FIG. 6 is a flow diagram illustrating a process used in someimplementations for need-based selection of translation methods.

The techniques introduced here may be better understood by referring tothe following Detailed Description in conjunction with the accompanyingdrawings, in which like reference numerals indicate identical orfunctionally similar elements.

DETAILED DESCRIPTION

Translation technology for selecting language snippets to pre-translatebased on translation requirements and for selecting processes forperforming translations based on when the translation will be needed aredescribed herein. Selecting language snippets to pre-translate andselecting methods of translation can improve the speed and quality oftranslations while decreasing the cost. For example, in a social mediawebsite that performs millions of translations per day, the disclosedtranslation technology can improve the response time for translationrequests by predicting that translation requests will occur and havingtranslation content already prepared. Furthermore, translation requeststhat are predicted ahead of time can be performed at less costlyoff-peak times. In addition, a translation that is identified as notbeing needed immediately can be translated using slower but moreaccurate techniques.

A “language snippet” or “snippet,” as used herein, is a digitalrepresentation including one or more words or character groups. Asnippet can be a representation of a content item or language from acontent item (e.g., one or more images, videos, or audio files),language from or associated with a content item, or any other context ormetadata associated with the content item (e.g., object, location, orperson identification; image, video, or audio characteristics;structured data provided by an originator of the content item; or anyother information associated with the content item). While thedescription below refers to snippets when performing natural languageprocessing on content items, other language formats can be used, such asaudio or video language representations.

Pre-translation of a snippet can include translating the snippet from asource language into one or more output languages prior to an actualrequest for the translation. Such pre-translations can occur, forexample, at the time the snippet is created or when the snippet isidentified as likely to be translated a threshold amount. Additionaldetails regarding selecting snippets for pre-translation are providedbelow in relation to FIG. 4. When determining which snippets topre-translate, a pre-translation system can assign a score to a snippetbased on translation likelihood factors such as popularity, a likelyaudience, length, characteristics of an author of the snippet, etc.Additional details regarding computing pre-translation scores for asnippet are provided below in relation to FIG. 5.

Once a snippet has been selected for translation, a translation systemcan examine expected time factors to select a method of translation thatbalances quality and timeliness. The translation system can examine timefactors that indicate when, if, and how frequently translation requestsfor a snippet are likely to occur. The translation system can comparethese factors to the processing requirements of various translationmethods to select a method to use in translating the snippet. As theseconditions change, such as when the end of a likely time period isapproaching or a content item's popularity increases, this analysis canbe recomputed to determine whether to re-translate the content item witha higher accuracy translation method. Additional details regardingselecting translation methods are provided below in relation to FIG. 6.

Several implementations of the described technology are discussed belowin more detail in reference to the figures. Turning now to the figures,FIG. 1 is a block diagram illustrating an overview of devices 100 onwhich some implementations of the disclosed technology may operate. Thedevices can comprise hardware components of a device 100 that candetermine whether a pre-translation of a snippet should be performed orhow snippet translations are to be performed. Device 100 can include oneor more input devices 120 that provide input to the CPU (processor) 110,notifying it of actions. The actions are typically mediated by ahardware controller that interprets the signals received from the inputdevice and communicates the information to the CPU 110 using acommunication protocol. Input devices 120 include, for example, a mouse,a keyboard, a touchscreen, an infrared sensor, a touchpad, a wearableinput device, a camera- or image-based input device, a microphone, orother user input devices.

CPU 110 can be a single processing unit or multiple processing units ina device or distributed across multiple devices. CPU 110 can be coupledto other hardware devices, for example, with the use of a bus, such as aPCI bus or SCSI bus. The CPU 110 can communicate with a hardwarecontroller for devices, such as for a display 130. Display 130 can beused to display text and graphics. In some examples, display 130provides graphical and textual visual feedback to a user. In someimplementations, display 130 includes the input device as part of thedisplay, such as when the input device is a touchscreen or is equippedwith an eye direction monitoring system. In some implementations, thedisplay is separate from the input device. Examples of display devicesare: an LCD display screen, an LED display screen, a projected,holographic, or augmented reality display (such as a heads-up displaydevice or a head-mounted device), and so on. Other I/O devices 140 canalso be coupled to the processor, such as a network card, video card,audio card, USB, firewire or other external device, camera, printer,speakers, CD-ROM drive, DVD drive, disk drive, or Blu-Ray device.

In some implementations, the device 100 also includes a communicationdevice capable of communicating wirelessly or wire-based with a networknode. The communication device can communicate with another device or aserver through a network using, for example, TCP/IP protocols. Device100 can utilize the communication device to distribute operations acrossmultiple network devices.

The CPU 110 can have access to a memory 150. A memory includes one ormore of various hardware devices for volatile and non-volatile storage,and can include both read-only and writable memory. For example, amemory can comprise random access memory (RAM), CPU registers, read-onlymemory (ROM), and writable non-volatile memory, such as flash memory,hard drives, floppy disks, CDs, DVDs, magnetic storage devices, tapedrives, device buffers, and so forth. A memory is not a propagatingsignal divorced from underlying hardware; a memory is thusnon-transitory. Memory 150 can include program memory 160 that storesprograms and software, such as an operating system 162, translationsystems 164, or other application programs 166. Memory 150 can alsoinclude data memory 170 that can include snippets, threshold values,translation engines, score weighting factors, timing factors,configuration data, settings, user options or preferences, etc. whichcan be provided to the program memory 160 or any element of the device100.

The disclosed technology can be operational with numerous other generalpurpose or special purpose computing system environments orconfigurations. Examples of well-known computing systems, environments,and/or configurations that may be suitable for use with the technologyinclude, but are not limited to, personal computers, server computers,handheld or laptop devices, cellular telephones, wearable electronics,tablet devices, multiprocessor systems, microprocessor-based systems,set-top boxes, programmable consumer electronics, network PCs,minicomputers, mainframe computers, distributed computing environmentsthat include any of the above systems or devices, or the like.

FIG. 2 is a block diagram illustrating an overview of an environment 200in which some implementations of the disclosed technology may operate.Environment 200 can include one or more client computing devices 205A-D,examples of which can include device 100. Client computing devices 205can operate in a networked environment using logical connections 210through network 230 to one or more remote computers such as a servercomputing device.

In some implementations, server 210 can be an edge server which receivesclient requests and coordinates fulfillment of those requests throughother servers, such as servers 220A-C. Server computing devices 210 and220 can comprise computing systems, such as device 100. Though eachserver computing device 210 and 220 is displayed logically as a singleserver, server computing devices can each be a distributed computingenvironment encompassing multiple computing devices located at the sameor at geographically disparate physical locations. In someimplementations, each server 220 corresponds to a group of servers.

Client computing devices 205 and server computing devices 210 and 220can each act as a server or client to other server/client devices.Server 210 can connect to a database 215. Servers 220A-C can eachconnect to a corresponding database 225A-C. As discussed above, eachserver 220 can correspond to a group of servers, and each of theseservers can share a database or can have their own database. Databases215 and 225 can warehouse (e.g. store) information such as snippets,threshold values, translation engines, score weighting factors, timingfactors, configuration data, settings, user options or preferences, etc.Though databases 215 and 225 are displayed logically as single units,databases 215 and 225 can each be a distributed computing environmentencompassing multiple computing devices, can be located within theircorresponding server, or can be located at the same or at geographicallydisparate physical locations.

Network 230 can be a local area network (LAN) or a wide area network(WAN), but can also be other wired or wireless networks. Network 230 maybe the Internet or some other public or private network. Clientcomputing devices 205 can be connected to network 230 through a networkinterface, such as by wired or wireless communication. While theconnections between server 210 and servers 220 are shown as separateconnections, these connections can be any kind of local, wide area,wired, or wireless network, including network 230 or a separate publicor private network.

FIG. 3 is a block diagram illustrating components 300 which, in someimplementations, can be used in a system implementing the disclosedtechnology. The components 300 include hardware 302, general software320, and specialized components 340. As discussed above, a systemimplementing the disclosed technology can use various hardware includingcentral processing units 304, working memory 306, storage memory 308,and input and output devices 310. Components 300 can be implemented in aclient computing device such as client computing devices 205 or on aserver computing device, such as server computing device 210 or 220.

General software 320 can include various applications including anoperating system 322, local programs 324, and a BIOS 326. Specializedcomponents 340 can be subcomponents of a general software application320, such as local programs 324. Specialized components 340 can includepre-translator 344, pre-translation scorer 346, translators 348,translation timer 350, translator selector 352, and components which canbe used for transferring data and controlling the specializedcomponents, such as interface 342. In some implementations, components300 can be in a computing system that is distributed across multiplecomputing devices or can include an interface to a server-basedapplication.

Pre-translator 344 can be configured to receive snippets which may needto be pre-translated, such as through interface 342. Pre-translator 344can obtain a score for receive snippets, such as using pre-translationscorer 346. In some implementations, multiple scores can be obtained fora snippet corresponding to multiple possible output languages orpossible users. When one of these scores is above a threshold value,indicating the likelihood of a request for a translation of the snippet,or a number of requests for translations of the snippet, is sufficientlyhigh, pre-translator 344 can obtain one or more translations of thesnippet, such as by using translators 348. The obtained pre-translationcan be returned through interface 342.

Pre-translation scorer 346 can be configured to determine translationlikelihood factors for a received snippet and compute one or more scoresbased on the translation likelihood factors. In various implementations,the translation likelihood factors can include one or more of:characteristics identified for an author of the snippet, one of moretopics identified in the snippet, a likely audience of the snippet,users who have engaged with the snippet thus far, snippet length,snippet source language, snippet rating, a likely amount of time beforea translation of the snippet is needed, or any combination thereof.

In some implementations, characteristics identified for an author of thesnippet can include one or more of: a language an author is identifiedas being facile with, an author's age, an author's gender, a locationassociated with an author, an occupation of an author, an educationlevel of an author, a number of friends of an author, friends of anauthor who speak a language other than the language spoken by theauthor, etc. In some implementations, posts with specified topics can beselected for pre-translation based on those topics being identified asgenerally popular, popular within a particular geographic area orlanguage speaking group, popular within a particular age range of users,etc. In some implementations, a likely audience of the snippet can bedetermined based on a historical audience for: snippets with the same orsimilar author, snippets with similar topics, snippets created for asimilar virtual location, etc. In some implementations, factors relatingto users who have engaged with the snippet thus far can include a totalnumber of users who have viewed the snippet, a total number oftranslation requests for the snippet, an amount of time the snippet hasbeen viewable, a number of interactions with the snippet such as “likes”or “follows,” particular users viewing or otherwise interacting with thesnippet who have been identified as predictive of future trends or trendsetters, etc. In some implementations, a user can “like” a content itemincluding one or more snippets by actuating a control associated withthe content item.

In some implementations, a snippet rating can be based on where in alist of comments the snippet will, or is likely, to appear, which can bedetermined for particular users or for users generally. In someimplementations, a likely amount of time before a translation is neededcan be based on factors such as when users who are likely to request atranslation of the snippet are likely to interact with a system thatprovides translations of the snippet. For example, a social mediawebsite can determine that a snippet is likely to be translated intoGerman. That social media website can also determine that most users whospeak German access that social media website during a particulartimeframe when Germanic countries are awake. In this example, the timingtranslation factor can be low when a current time is relatively far fromthe time users in Germanic countries are likely to access the socialmedia website, i.e., pre-translation is not immediately needed.Additional details regarding computing timing factors for a snippet aregiven below in relation to translation timer 350.

In some implementations, pre-translation scorer 346 can score a snippetmultiple times as factors affecting the snippet's score(s) change. Forexample, as different topics are identified as popular or “trending,” oras the time draws closer to when translations of a snippet are expectedto be needed, scores indicating whether a pre-translation of the snippetshould be performed can be recomputed.

Translators 348 can be configured to provide a translation of a snippet.Translators 348 can include various machine translation engines orinterfaces for human translators to perform a translation of a snippet.In some implementations, translators 348 can be associated with qualityvalues indicating reliability of a translator at producing a translationof a snippet from a source language to an output language. In someimplementations, the quality of a translation produced by a translatoris inversely proportional to an amount of time required for thetranslation to be performed. In some implementations, human translatorsprovide the highest quality translations and multiple human translatorscan have different quality ratings or can have different quality ratingsbased on an area or topic of specialty of that human translator.Multiple machine translation engines can be included in translators 348that perform different amounts of processing and different methods ofprocessing on a snippet to produce different quality translations.

In some implementations, translators 348 can be associated with timingvalues. In various implementations, these timing values can indicate anexpected amount of time a corresponding translator will take to performa translation of a snippet or a speed with which the correspondingtranslator is expected to perform translations. This timing value canindicate how long it can take to translate an average sized snippet withthe corresponding translator or can be a value indicating how long thetranslator can take to translate a portion of a snippet, such as asingle word or the average per-character translation time, which can bemultiplied by the number of words or characters in a snippet. Timingvalues can be based on a record of translations performed by aparticular translator, such as by benchmarking tests for a machinetranslation engine or typical translation times for a human translator.These values can also be set by a human, such as when a human translatorprovides translation time estimates or guarantees.

Translation timer 350 can be configured to compute an amount of timebefore a translation of a snippet is needed. This amount can be anestimated amount of time before a first translation of the snippet isrequested, an estimated amount of time before a peak number oftranslations are requested, or an established amount of time before athreshold amount or frequency of translations are requested. This amountof time value can be based on a determination of a likely audience of asnippet. This amount of time value can also be based on languagesassociated with the likely audience, geographical locations of thelikely audience, typical login times identified for a particularaudience, etc.

Translator selector 352 can be configured to select one of translators348 to perform a translation of a snippet received through interface342. In some implementations, translator selector 352 can accomplishthis by determining whether a human or machine translation will beperformed. This determination can be based on a comparison between anamount of time value provided by translation timer 350 and performancemetrics associated with various of translators 348 to determine whetherthere is sufficient time available for a human translation of thesnippet. In addition, in some implementations, this determination can bebased on a score for the snippet determined by pre-translation scorer346 indicating whether the need for translations of the snippetjustifies the cost of performing human translation of the snippet. Iftranslator selector 352 determines that the snippet should be sent to ahuman translator this can be accomplished using one of the translatorsof 348 as an interface to the human translator. The individual humantranslator can be selected by choosing a translator that, based on acorresponding timing value, can perform the translation before the timevalue provided by translation timer 350 expires. This choosing can alsobe based on specialties identified for particular human translators,such as by matching snippets with a particular topic or in a particulararea to a translator specialized in that topic or area.

If translator selector 352 determines that the snippet should betranslated with a machine translator of translators 348, a machinetranslator engine can be chosen based on the machine translator engineperformance metrics (i.e., timing and quality scores). This choosing caninclude a comparison between an amount of time value provided bytranslation timer 350 and timing values associated with various machinetranslation engines. In some implementations, this choosing can beperformed by balancing (A) a desired quality for the translation,corresponding to a likely amount of translations that will be requiredfor the received snippet, represented by a score for the snippetdetermined by pre-translation scorer 346 with (B) the cost required forthe translation, corresponding to an amount of processing required for amachine translation engine represented by a quality score for themachine translation engine.

Those skilled in the art will appreciate that the components illustratedin FIGS. 1-3 described above, and in each of the flow diagrams discussedbelow, may be altered in a variety of ways. For example, the order ofthe logic may be rearranged, substeps may be performed in parallel,illustrated logic may be omitted, other logic may be included, etc.

FIG. 4 is a flow diagram illustrating a process 400 used in someimplementations for selecting snippets to pre-translate. Process 400begins at block 402 and continues to block 404. At block 404, process400 can receive a snippet as a potential item for pre-translation. Insome implementations, process 400 is performed for a social mediawebsite. In various implementations, the snippet can be from a user postto the social media website, a comment on another social media item, anews item, an event, etc. In some implementations where the snippet isfrom one of multiple comments on another social media item, process 400can be performed for all comments or for only top ranked comments, whichcan be comments which are top ranked for all users or for individualusers.

At block 406, process 400 can compute a score for the snippet receivedat block 404. This score can indicate how likely the received snippet isto be translated at least once or translated a threshold amount. Thisscore can be computed by determining translation likelihood factors forthe snippet such as snippet author characteristics, user engagement,likely audience, etc.; computing weighting values for the determinedtranslation likelihood factors; and computing a combined score for thesnippet using the weighting values. In some implementations, multiplescores can be computed at block 406. For example, process 400 cancompute a score corresponding to different potential output languagesfor the translation of a snippet. Additional details regarding computinga snippet score are provided below in relation to FIG. 5.

At block 408, process 400 can compare the score computed at block 406with a threshold. In some implementations where different scores arecomputed at block 406, each score can be compared to the threshold or toa threshold corresponding to each output language. In someimplementations, the loop between blocks 408-410 can be repeated foreach score computed at block 406.

If at block 408, the score is determined to be less than the threshold,process 400 determines that the snippet received at block 404 will notbe pre-translated and continues to block 412. If at block 408, the scoreis determined to be more than the threshold, process 400 determines thatthe snippet received at block 404 will be pre-translated and continuesto block 410, wherein translations of the snippet can be obtained.Obtaining a translation of the snippet can include selecting atranslation method for the snippet based on an estimation of whentranslations of the snippet will be needed and a balance betweentranslation cost and quality. Based on the timing and quality/costfactors, a translation method can be selected from among one or morehuman translators or machine translation engines that can performtranslations within different timeframes, at different quality levels,and at different costs. Additional details regarding selecting atranslation method for a snippet are provided below in relation to FIG.6.

Process 400 then continues to block 412, where it ends. Process 400 canbe performed multiple times for the same snippet as pre-translationlikelihood factors change. For example, a snippet can be re-classifiedto be pre-translated as translation factors change such as the number ofusers who view or interact with the snippet.

FIG. 5 is a flow diagram illustrating a process 500 used in someimplementations for computing a pre-translation score for a selectedsnippet. Process 500 begins at block 502 and continues to block 504. Atblock 504, process 500 can receive a snippet. In some implementations,process 500 can be performed as a sub-process of process 400 where thesnippet received at block 504 is the snippet received at block 404. Insome implementations, process 500 can be performed independently ofprocess 400.

At block 506, process 500 can determine which of several translationlikelihood factors apply to the snippet received at block 504.Translation likelihood factors can be factors that indicate how manytranslations of the snippet will be requested or how urgent it is toperform those translations. In various implementations, translationlikelihood factors can be selected based on: a predefined set of factorsto use for computing a translation score, whether information relevantto a translation likelihood factor is available for the receipt snippet,an analysis of the snippet to determine which factors will provide themost accurate translation likelihood scores, etc. In variousimplementations, translation likelihood factors can include one or moreof: characteristics identified for an author of the snippet,characteristics about the content of the snippet, a likely or expectedaudience of the snippet, user engagement with the snippet thus far, whenthe snippet was created, snippet source language, snippet rating, alikely amount of time before a translation is needed, a virtual locationwhere the snippet is posted or created, or any combination thereof.

In some implementations, characteristics identified for an author of thesnippet can include one or more of: languages an author is identified asbeing facile with, an author's age, an author's gender, locationsassociated with an author, technology identified as being used by anauthor, content items the author has historically viewed or interactedwith, occupation of an author, education level of an author, number offriends of an author, friends of an author who speak a language otherthan the language spoken by the author, etc. In some implementations,characteristics about the content of the snippet can include anidentified topic or area of interest of the snippet, whether anidentified topic or area of interest of the snippet is trending, snippetlength, an language or dialect identified as the source the snippet waswritten in, types of words or slang used, etc.

In some implementations, a likely audience of the snippet can bedetermined using historical viewership for snippets with similar topicsor areas of interest, similar authors, similar virtual locations wherethe snippet originated, etc. In some implementations, characteristics ofthe likely audience can include audience gender, age, location,language, size, job, friends, education level, etc. In someimplementations, characteristics of users who have engaged with thesnippet thus far can include a total number of users, a total number oftranslation requests, an amount of time viewed, a number of interactionssuch as “likes” or “follows,” etc. In some implementations, a snippetcan receive a rating, based on where in a list of comments the snippetwill appear, which can be used to compute the snippet score. The snippetrating can be determined for particular users or for users generally. Insome implementations, a likely amount of time before a translation isneeded can be based on factors such as when users who are likely torequest a translation of the snippet are likely to interact with asystem that provides translations of the snippet.

In some implementations, the translation likelihood factors determinedat block 506 can be general across all users. In some implementations,the translation likelihood factors determined at block 506 can bespecific to a particular user who is expected to request a translationor to a particular type of viewing user. For example, process 500 can beperformed for a particular viewing user, and the likelihood factors canbe determined in relation to whether it is likely that user will requesta translation, such as whether the user is determined to have aninterested in a topic identified in the snippet.

In some implementations, process 500 can be performed multiple times fora single snippet for different potential output languages. Thedetermined translation likelihood factors can be different for differentoutput languages. For example, the likely audience in one outputlanguage can be different for one output language than for another. As amore specific example, a post to a virtual location associated withescargot can be determined to have a higher audience for a likely Frenchspeaking audience than an audience associated with German.

At block 508, process 500 can combine values associated with thetranslation likelihood factors determined at block 506 to compute ascore for the received snippet. In some implementations, a valuecorresponding to a determined likelihood factor can be a set value forwhether that factor applies to a snippet. For example, a binarytranslation likelihood factor, such as whether there have been at least100 k views of the snippet, when true, can have a defined value such as30. In some implementations, a value corresponding to a determinedlikelihood factor can be a value in a range corresponding to howstrongly that factor applies to the received snippet. For example, atranslation likelihood factor of friends of a snippet author who speak alanguage other than the language spoken by the author can be a value inthe range between 1 and 100. This value could be, for example, thepercentage of the author's friends who speak a language other than thelanguage spoken by the author or a value originated as the total countof this type of author's friends which is normalized into a range. Insome implementations, such a value can be computed as a formula.Continuing the previous example, the formula could be ⅓ times the numberof friends of the author who speak a language other than the languagespoken by the author. So if the number of this type of friend is 45, thevalue corresponding to this translation likelihood factor can be 15.

In various implementations, the score for the received snippet can be: asum of the values corresponding to the determined translation likelihoodfactors, an average of the values corresponding to the determinedtranslation likelihood factors, a modification of a base value where thevalues corresponding to the determined likelihood translation factorsare used as weighting values, or the result of another formula thatplaces different emphasis on different of the values corresponding tothe determined translation likelihood factors. At block 510, process 500can return the score or scores computed at block 508. Process 500 thencontinues to block 512, where it ends.

FIG. 6 is a flow diagram illustrating a process 600 used in someimplementations for need-based selection of translation methods. Process600 begins at block 602 and continues to block 604. At block 604,process 600 can receive a snippet. In some implementations, process 600can be performed as a sub-process of process 400, in which case thesnippet received at block 604 is the snippet received at block 404. Insome implementations, process 600 can be performed independently ofprocess 400. In some implementations, the received snippet can beassociated with a score, such as the score computed at block 406.

At block 606, process 600 can determine an output language or languagesfor the received snippet. In some implementations, the determined outputlanguage can be determined from a translation request. In someimplementations, such as where the received snippet is beingpre-translated, the output languages can be determined based on a likelyaudience or can be the output languages for which a score was determinedto be above a threshold at block 408.

At block 608, process 600 can compute an expected amount of timeremaining before a translation is needed. In various implementations,this amount of time can be an amount of time before a first translationrequest is expected, an amount of time before a peak number oftranslation requests are received, or an amount of time before athreshold number of translation requests are received. The expectedamount of time computed in block 608 can account for expectedtranslation requests by a determined likely audience. For example, adetermined likely audience can be associated with a particular locationthat typically makes translation requests through a social media systemat a particular time of day, e.g., when the workday in that particularlocation ends, or typically does not use the social media system atother times of day, e.g., when users in this location are typicallyasleep. In some implementations, the amount of time remaining before atranslation is needed can be based on a determined acceptable responsetime to a translation request. For example, a translation request canhave been received 10 ms ago, and a determined acceptable response timefor translation requests can be 25 ms; in this example, the computedtime before a translation is needed would be 15 ms.

At block 610, process 600 can determine whether to use a machinetranslation engine to perform a translation of the received snippet.This determination can be based on a comparison between the time amountcomputed at block 608 and a speed or an expected amount of time requiredfor a human translation of the received snippet, i.e. a “performancemetric.” In various implementations, the speed or expected amount oftime required for human translation can be based on factors such as:historically how much time has been required for human translations tobe performed generally, estimates from human translators for how long itwill take for translations to be performed, guarantees from humantranslators to deliver translations within a particular timeframe, acurrent queue for human translation requests, a current throughput forhuman translators, a number of currently available human translators,etc. In various implementations, these factors can be for snippetsgenerally or based on snippet length. In various implementations, thesefactors can be determined for all available human translators or for asubset of human translators that are specialized in a particular topicor area corresponding to a determined topic or area for the receivedsnippet.

In some implementations, the determination of whether to perform atranslation using a human translator or a machine translation engine canbe based on a quality preference for the translation. In theseimplementations, various human translators and machine translationengines can be associated with a performance metric including a qualityscore indicating an expected quality provided by that method oftranslation. A quality preference for a translation can be based onfactors such as an expected amount of translation requests for thesnippet; a source of the snippet, i.e., snippets from some sources canbe more critical to get correct than others; a topic of the snippet,i.e. a translation provider may have an interested in snippets withparticular topics receiving enhanced translations; etc.

Process 600 can perform the determination at block 610 for selecting atranslation using a machine translation engine or a human translator bybalancing an amount of time before an expected need for the translationexpires and a preferred quality (or cost) of translation methods. Forexample, if a snippet is associated with a high score from block 406,indicating, for example, that the snippet it will receive manytranslation requests or that the translation is part of a high-trafficwebpage, this can indicate that it is worth paying a higher cost for ahigher quality translation. This quality/cost can be balanced against adetermination that the snippet will be needed very soon and thus shouldbe performed by a lower quality but faster translation system. In someimplementations, process 600 can determine that multiple types oftranslations should be applied for the same snippet. A higher qualitytranslation system can be selected for a final translation of thesnippet, but a faster, lower-quality transition system can be applied torespond to translation requests that arrive before the higher qualitytranslation is complete.

If process 600 determines at block 610 that a human translation shouldbe obtained, process 600 continues to block 616. At block 616, process600 can obtain a human translation of the received snippet. Obtaining ahuman translation can comprise sending the received snippet to a humantranslator. In some implementations, a human translator can be selectedbased on a specialty corresponding to the snippet, such as by topic,author, source language, virtual location.

If process 600 determines at block 610 that a translation should beobtained using a machine translation engine, process 600 continues toblock 612. At block 612, process 600 can select a machine translationengine for the received snippet. Similarly to block 610, process 600 canfurther compare factors such as a number of expected translationrequests, a preferred quality for the translation, an expected amount oftime before the translation is needed, etc., to select a machinetranslation engine that has a performance metric indicating it isexpected to provide a translation with sufficient quality within anacceptable amount of time. Also as discussed above in relation to block610, multiple machine translation engines can be selected to providelower quality quick translations while waiting for higher-qualitytranslations to be completed. In some implementations, multiple machinetranslation engines can be selected to generate translations indifferent output languages. In some implementations, block 610 can becombined with block 612 such that distinctions are not made betweenselecting a human translator or machine translation engine.

At block 614, process 600 can perform translations of the receivedsnippet using the machine translation engines selected at block 612. Atblock 618, the translations attained at block 614 or at block 616 can bereturned. Process 600 then proceeds to block 620 where it ends. Process600 can be performed multiple times for the same snippet as quality orestimated timing factors change. For example, a snippet can bere-classified for a higher quality translation when a number of userswho view or interact with the snippet increases or a topic associatedwith the snippet is determined to be trending.

Several implementations of the disclosed technology are described abovein reference to the figures. The computing devices on which thedescribed technology may be implemented can include one or more centralprocessing units, memory, input devices (e.g., keyboard and pointingdevices), output devices (e.g., display devices), storage devices (e.g.,disk drives), and network devices (e.g., network interfaces). The memoryand storage devices are computer-readable storage media that can storeinstructions that implement at least portions of the describedtechnology. In addition, the data structures and message structures canbe stored or transmitted via a data transmission medium, such as asignal on a communications link. Various communications links can beused, such as the Internet, a local area network, a wide area network,or a point-to-point dial-up connection. Thus, computer-readable mediacan comprise computer-readable storage media (e.g., “non-transitory”media) and computer-readable transmission media.

As used herein, being above a threshold means that a value for an itemunder comparison is above a specified other value, that an item undercomparison is among a certain specified number of items with the largestvalue, or that an item under comparison has a value within a specifiedtop percentage value. As used herein, being below a threshold means thata value for an item under comparison is below a specified other value,that an item under comparison is among a certain specified number ofitems with the smallest value, or that an item under comparison has avalue within a specified bottom percentage value. As used herein, beingwithin a threshold means that a value for an item under comparison isbetween two specified other values, that an item under comparison isamong a middle specified number of items, or that an item undercomparison has a value within a middle specified percentage range.

As used herein, a condition being “expected” or “likely” means that avalue has been computed for the condition and the value computed for thecondition is above a threshold value. As used herein, a first element is“similar” to a second element by virtue of values being assigned to thefirst and second elements and a comparison between these valuesindicates the difference is below a threshold level.

As used herein, the word “or” refers to any possible permutation of aset of items. For example, the phrase “A, B, or C” refers to at leastone of A, B, C, or any combination thereof, such as any of: A; B; C; Aand B; A and C; B and C; A, B, and C; or multiple of any item such as Aand A; B, B, and C; A, A, B, C, and C; etc.

Although the subject matter has been described in language specific tostructural features and/or methodological acts, it is to be understoodthat the subject matter defined in the appended claims is notnecessarily limited to the specific features or acts described above.Specific embodiments and implementations have been described herein forpurposes of illustration, but various modifications can be made withoutdeviating from the scope of the embodiments and implementations. Thespecific features and acts described above are disclosed as exampleforms of implementing the claims that follow. Accordingly, theembodiments and implementations are not limited except as by theappended claims.

Any patents, patent applications, and other references noted above areincorporated herein by reference. Aspects can be modified, if necessary,to employ the systems, functions, and concepts of the various referencesdescribed above to provide yet further implementations. If statements orsubject matter in a document incorporated by reference conflicts withstatements or subject matter of this application, then this applicationshall control.

I/We claim:
 1. A method for selecting a snippet for pre-translationcomprising: receiving a potential snippet; computing a pre-translationscore for the potential snippet by: selecting translation likelihoodfactors for the received potential snippet, wherein the selectedtranslation likelihood factors are associated with corresponding values,the corresponding values computed as an estimation of an effect thecorresponding translation likelihood factor will have on an amount oftranslations or time of translation of the potential snippet; andcomputing, as the pre-translation score, a combination of the valuescorresponding to the selected translation likelihood factors;determining that the pre-translation score is above a threshold; and inresponse to determining that the pre-translation score is above thethreshold, identifying the potential snippet as a snippet that will bepre-translated.
 2. The method of claim 1, wherein the translationlikelihood factors comprise one or more of: characteristics of an authorof the potential snippet; characteristics of content of the potentialsnippet; characteristics of an expected audience of the potentialsnippet; a measure of user engagement with the potential snippet thusfar; an identification of when the potential snippet was created; anamount of time before a translation of the potential snippet is expectedto be needed; a virtual location where the potential snippet is posted;or any combination thereof.
 3. The method of claim 2, wherein thetranslation likelihood factors comprise the characteristics of theauthor of the potential snippet including one or more of: languages theauthor of the potential snippet is identified as being facile with; anage identified for the author of the potential snippet; a genderidentified for the author of the potential snippet; one or morelocations associated with the author of the potential snippet; anoccupation identified for the author of the potential snippet; aneducation level identified for the author of the potential snippet; anumber of friends of the author of the potential snippet; a number offriends of the author of the potential snippet who speak a languageother than a language spoken by the author of the potential snippet; orany combination thereof.
 4. The method of claim 2, wherein thetranslation likelihood factors comprise the characteristics of contentof the potential snippet including one or more of: an identified topicor area of interest of the potential snippet; whether an identifiedtopic or area of interest of the potential snippet is trending; a lengthof the potential snippet; an language identified as a source language ofthe potential snippet; or any combination thereof.
 5. The method ofclaim 2, wherein the translation likelihood factors comprise thecharacteristics of the expected audience of the potential snippet,wherein the expected audience of the potential snippet is identified bydetermining historical viewership for one or more of: snippets withsimilar topics or areas of interest as the potential snippet; snippetswith similar authors as the potential snippet; snippets posted tosimilar virtual locations as the potential snippet; or any combinationthereof.
 6. The method of claim 2, wherein the translation likelihoodfactors comprise the characteristics of the expected audience of thepotential snippet including one or more of: gender makeup of theexpected audience; age makeup of the expected audience; one or morelocations associated with the expected audience; languages associatedwith the expected audience; a size of the expected audience; one or morejobs associated with the expected audience; friends of members of theexpected audience; education level makeup of members of the expectedaudience; or any combination thereof.
 7. The method of claim 2, whereinthe translation likelihood factors comprise a measure of user engagementwith the potential snippet thus far, wherein the measure of userengagement is based on one or more of: a total number of viewers of thepotential snippet; a total number of requests to translate the potentialsnippet; a number of users who have actuated a control displayed inassociation with the potential snippet; or any combination thereof. 8.The method of claim 2, wherein the translation likelihood factorscomprise the amount of time before the translation of the potentialsnippet is expected to be needed, wherein the amount of time before thetranslation of the potential snippet is expected to be needed isdetermined based on a computation of when users who are determinedlikely to request a translation of the snippet are also determinedlikely to interact with a system that provides translations of thesnippet.
 9. The method of claim 1, wherein the receiving the potentialsnippet is a second time the potential snippet is received; wherein thepre-translation score is a second pre-translation score; and wherein themethod further comprises, prior to receiving the potential snippet thesecond time: receiving the potential snippet a first time; computing afirst pre-translation score for the potential snippet; determining thatthe first pre-translation score is not above the threshold; and inresponse to determining that the first pre-translation score is notabove the threshold, identifying the potential snippet as a snippet thatwill not be pre-translated.
 10. The method of claim 9, wherein the firstpre-translation score is computed as a lower score than the secondpre-translation score based on computing the first pre-translation scorefor a first output language and computing the second a pre-translationscore for a second output language, wherein the first output languageand the second output language are different.
 11. The method of claim 9,wherein the first pre-translation score is computed as a lower scorethan the second pre-translation score based on: computing the firstpre-translation score for a first output language and computing thesecond a pre-translation score for a second output language, wherein thefirst output language and the second output language are the same; and(A) the values corresponding to the selected translation likelihoodfactors selected for the first pre-translation score being differentfrom (B) the values corresponding to the selected translation likelihoodfactors selected for the second pre-translation score.
 12. Acomputer-readable storage medium storing instructions that, whenexecuted by a computing system, cause the computing system to performoperations for pre-translation of snippets, the operations comprising:receiving a potential snippet; computing a pre-translation score for thepotential snippet based on a selection of translation likelihood factorsfor the potential snippet, wherein the selected translation likelihoodfactors are associated with corresponding values, the correspondingvalues computed as an estimation of an effect the correspondingtranslation likelihood factor will have on an amount of translations ortime of translation of the potential snippet; and determining that thepre-translation score is above a threshold; in response to determiningthat the pre-translation score is above the threshold, performing atranslation of the potential snippet.
 13. The computer-readable storagemedium of claim 12, wherein the translation likelihood factors comprisecharacteristics of an author of the potential snippet and/orcharacteristics of an expected audience of the potential snippet. 14.The computer-readable storage medium of claim 13, wherein thetranslation likelihood factors comprise the characteristics of theexpected audience of the potential snippet; and wherein the expectedaudience of the potential snippet is identified by determininghistorical viewership for snippets with similar topics or areas ofinterest as the potential snippet and/or snippets with similar authorsas the potential snippet.
 15. The computer-readable storage medium ofclaim 12, wherein the translation likelihood factors comprisecharacteristics of content of the potential snippet and/or a measure ofuser engagement with the potential snippet thus far.
 16. Thecomputer-readable storage medium of claim 15, wherein the translationlikelihood factors comprise a measure of user engagement with thepotential snippet thus far; and wherein the measure of user engagementis based on a total number of viewers of the potential snippet and/or anumber of users who have actuated a control associated with thepotential snippet.
 17. The computer-readable storage medium of claim 12,wherein the receiving the potential snippet is a second time thepotential snippet is received; wherein the pre-translation score is asecond pre-translation score; and wherein the operations furthercomprises, prior to receiving the potential snippet the second time:receiving the potential snippet a first time; computing a firstpre-translation score for the potential snippet; determining that thefirst pre-translation score is not above the threshold; and in responseto determining that the first pre-translation score is not above thethreshold, identifying the potential snippet as a snippet that will notbe pre-translated.
 18. A system for pre-translating snippets comprising:one or more processors; a memory; an interface configured to receive apotential snippet; a pre-translator configured to select one or moretranslation likelihood factors for the potential snippet, whereinselected translation likelihood factors are associated withcorresponding values, the corresponding values computed as an estimationof an effect the corresponding translation likelihood factor will haveon an amount of translations or time of translation of the potentialsnippet; a pre-translation scorer configured to compute apre-translation score for the potential snippet based on translationlikelihood factors selected by the pre-translator; wherein thepre-translator is further configured to determine that thepre-translation score is above a threshold; and one or more translatorsconfigured to, in response to the determining that the pre-translationscore is above the threshold, perform a translation of the potentialsnippet.
 19. The system of claim 18 further comprising: a translationtimer configured to compute an expected amount of time before atranslation of the potential snippet is needed; and a translatorselector configured to select the one or more translators to perform thetranslation of the potential snippet, wherein each selected one of theone or more translators are associated with a performance metricindicating a projected amount of time required to perform a translationby the selected one of the one or more translators; and wherein theselection of the one or more translators is based on a comparisonbetween the expected amount of time before a translation of thepotential snippet is needed and the performance metrics associated withthe one or more translators.
 20. The system of claim 18 wherein thetranslation likelihood factors comprise one or more of: characteristicsof an author of the potential snippet; characteristics of content of thepotential snippet; characteristics of an expected audience of thepotential snippet; or any combination thereof.